WINNER ‘Progress toward circularity’ Marie Claire Sustainability Awards 2023

Delivery, returns and refunds


Items Dispatched by Yodomo Bookshop

Our books come with FREE postage within the UK.

Standard dispatch and shipping takes 2 - 5 working days. The last day to order to receive your book in time for Christmas is 20th December 2023.

To get a quote for international shipping on an item dispatched by Yodomo, please contact us.

Online Courses

Online courses have no shipping costs.


If you have any questions about your order and its delivery status, you can contact us directly and we'll answer as soon as we are able.


Standard Returns Policy

You have 14 days from receiving your item(s) to contact us and let us know that you desire a refund. We will let you know the address(es) to return the item(s) to.

You then have 14 days from this correspondence to return the item(s).

To be eligible for a return, your item must be :

  • Unused and in the same condition that you received it.
  • In the original packaging.

You need to have the receipt or proof of purchase.

Shipping costs are non-­refundable. You will be responsible for paying for your own shipping costs for returning your item. 

Once we receive your item, we will inspect it and notify you that we have received your returned

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment. The amount of time it will take for you to receive the credit will depend on your card issuer's policies.

On certain drop-shipped products, a special returns policy may apply. Please refer to the product page and maker policy for more information.


We cannot accept returns for personalised items and custom-made items, for example leather accessories with engraved initials, unless these are defective.


If you are unhappy with any of your purchases and feel it may be defective due to a manufacturing fault, please contact us.

You need to have the receipt or proof of purchase.

Products returned because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.

You have 14 calendar days to return an item from the date you received it.


Ultimately, we want you to be happy with our products and services. If you have any questions on how to return your item to us, please contact us