FREE UK SHIPPING on course + kits !

Delivery, returns and refunds

DELIVERY

Our delivery charges are as follows:

Standard UK Shipping up to 1kg: Free
Standard UK Shipping 1-2kg: £4.20
Standard UK Shipping 2-5kg: £7.20
Standard UK Shipping 5-10kg: £9.85
Standard UK Shipping 10-20kg: £15
Shipping costs are non-­refundable. 

 

RETURNS & REFUNDS

If you are not entirely satisfied with your purchase, we're here to help.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be :

- unused and in the same condition that you received it.

- In the original packaging.

You need to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. 

Once we receive your item, we will inspect it and notify you that we have received your returned

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment. The amount of time it will take for you to receive the credit will depend on your card issuer's policies.

DEFECTIVE PRODUCTS

If you are unhappy with any of your purchases and feel it may be defective due to a manufacturing fault, please contact us.

You need to have the receipt or proof of purchase.

Products returned because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.

You have 30 calendar days to return an item from the date you received it.

CONTACT US 

Ultimately, we want you to be happy with our products and services. If you have any questions on how to return your item to us, please contact us